Holiday travel

Holiday travelers are out in full force today. Normally about 60% of the people in line with me are wearing suits. Today the line is about 5 times bigger and no suits. Premier access is nice but I really need to sign up for TSA Pre Check. 

I went on the website last week and it is near impossible to figure out. Not to surprising for a government site.  It is shocking though when you compare a government site to say your banks website. So why are they so bad?  From my brief experience it's the culture and the compensation which leads to poor talent.